Gristmill values and respects the privacy of the people we deal with. Gristmill is committed to protecting your privacy and complying with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

Gristmill Privacy Policy.

This policy applies to personal information collected by Gristmill and applies to this website and all our productions.

• We will be very careful with any data you give us - storing this securely and safely.
• We will send you emails from us on a need-to-know basis only. For example, if you have asked us to let you know when one of our shows is available on iTunes.
• We will never send you spam.
• We won't sell your email address or other personal information to third parties.
• We will maintain the quality and security of your personal information.

This Privacy Policy explains what personal information we, Gristmill Pty Ltd (ABN 13 005 858 122) and related companies ('Gristmill Group') may collect, who personal information may be collected from, how personal information can be accessed, how we may use, store and disclose personal information, and how to lodge a complaint in accordance with the Australian Privacy Principles.

If you have any questions relating to privacy on our website, or an individual production, or if you would like to correct any personal information that you have previously provided to us, email knockknock@gristmill.com.au.

How we use personal information.

We use personal information for the purposes reasonably necessary for us to carry out the activities connected with film and television production and promotion, broadcast and exhibition of our film and television productions (where references to film and television productions in this policy refers to any of our audio-visual productions and their related material). This may include the following:

• to assess suitability for engagement in a film or television production or to be otherwise involved with the Gristmill Group;
• to resolve a complaint and comply with law, including responding to privacy investigations of us and other entities, such as commissioning broadcasters;
• to provide information to you such as newsletters, press releases, updates on certain productions;
• to carry out our contractual obligations to investors, financiers, broadcasters, distributors and licensees of rights in connection with our film and television productions including applying for tax rebates and incentives, such as the Producer Offset;
• in the case of cast and crew, compiling and disseminating screen and advertising credits which state cast and crew names and, if applicable, related roles or positions on films and/or television productions.
• in the case of cast, images (photographic and video footage) specifically taken for costume and hair/make up tests, art department props and dressings.
• to provide you with information or services you request from us.
• for internal administrative purposes.
• for marketing and research purposes.

How we collect your personal information.

We collect personal information from you when you:

• enquire about or apply to be involved in one of our film or television productions;
• provide services or are otherwise involved in the development, finance, production or marketing of one of our productions;
• contact us by phone, email, writing or via our website or social media with an enquiry, complaint or feedback; or
• enter a competition or attend an event related to one of our film or television productions.

You do have the right to contact us and deal with us anonymously or by using a pseudonym, however in some such situations it may be impractical for us to deal with you or provide you with the assistance you request.

We may collect personal information from you in person, from information you provide in writing (including in contracts and job applications), over the phone, by email and online, through social media platforms, or through our website.

We may also collect personal information about you that has been provided through third parties or through publicly available sources, including:

• from participants in or contributors to our film and television productions;
• from casting or talent agents and managers;
• from contractors that supply services to our film and television productions; or
• from funding bodies, financiers, broadcasters and licensees associated with the production.

We collect your information from these third parties so that we can carry out the functions and activities required for the development, production, broadcast and promotion of our film and television productions.

When you participate in a recording, if applicable, we take it that you consent to the collection and use of any personal information that you introduce to the recording. Similarly, we take it that you consent to the collection and use of any personal information that you provide us in connection with any employment or provision of services, including in any agreement.

The personal information we may collect.

Personal information is information about you that identifies you or might identify you. The information that we will collect depends upon the reason we seek it. Personal information we collect from you may include any or all of the following:

• your name, contact details including address, email and phone numbers, your date of birth, your next of kin;
• work history, biographical details (including qualifications and skills); driver's licence details and other permits or licences relevant to your role;
• your ABN, bank account, superannuation information, hours of engagement and conduct;
• country of residency and citizenship and passport information;
• photographs or details of physical characteristics;
• audio and/or visual recordings (including rehearsals and outtakes) in accordance with applicable cast, participant or crew agreement;
• information which you have provided in connection with your social media accounts through your interactions with us on social media, for example Facebook, Twitter, or YouTube.

Some of the information we collect may be sensitive information including medical history and other health information such as allergies and dietary issues, also your racial or ethnic origin, membership details of any unions, trade associations or guilds, and whether you have been cleared as part of a 'Working With Children' check. We will only collect sensitive information about you directly from you or if you consent to us collecting that information from a third party.

How we hold and store personal information.

We seek to keep your personal information safe and secure, whether it be as a hard copy or in an electronic format. We take steps to hold and store personal information in a secure manner and ensure that it can only be accessed by our authorised personnel.

We store personal information electronically on computers at the premises of our primary office which is protected by a security system. We may also store private information electronically via Dropbox, which only authorised people have access to. We store hard copy materials at our primary office and in a secure off-site location.

We will destroy or de-identify personal information which is unsolicited and is not necessary for us to carry out our activities and provided we are not required to retain that information by law. We employ secure destruction procedures when hard copies of documents containing personal information are no longer required by us.

We require our staff and production personnel, including independent contractors, to protect the personal information that they may handle in accordance with this Policy.

This specifically requires, during and at completion of a production, that Production, Art, Camera, Costume, Hair & MakeUp departments not store anyone's personal information or images on their personal devices; that they delete any information or images Gristmill no longer require; and that any necessary personal data is securely stored in Gristmill's protected databases and records, and/or secure physical premises.

Costume, Hair & MakeUp, and Art Departments will be provided with production mobile phones for taking photos of children for the purposes of approvals, tests or props/set dressings. No personal devices are to be used for these purposes.

Who we may disclose personal information to.

We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information.

We will not disclose personal information to third parties except:

• as set out in this policy;
• in connection with the purposes for which the personal information was collected; or
• if you have provided your consent to do so.

We may disclose personal information to third party service providers engaged by us such as a casting agent or manager, an accounting, payroll or disbursement company, or other third party contractors engaged on a production. We may disclose personal information to our investors and financiers, broadcasters, our insurers including completion bond companies, our sales agents and distributors, and travel agents. Some of these third parties may be located outside Australia.

Some government funding departments and agencies require aggregated details relating to a production, including for example job applicants (including details of state of residence) and some financial arrangements (for example, the tax rebate known as the Producer Offset) may require specific personal information about you and your engagement with us, including your name, nationality, residence and contract details, including payments and other benefits you receive.

Personal information of independent contractors or their employees engaged on our film and television productions may be provided to the Media Entertainment and Arts Alliance (MEAA), including for the purpose of calculating and paying residuals to on-screen talent.

We may also disclose collected personal information in confidence to a third party who expresses interest in purchasing our business or in the event we propose to sell our business or for the purposes of merger or re-organization.

Personal information provided to a Gristmill Group company may be shared with other related companies within the Gristmill Group and used and disclosed for the above purposes by such companies.

We may also need to disclose personal information if required by law.

You can access your personal information and request correction.

Should you wish to access or correct personal information that we hold about you, please make a written request to our Privacy Officer (contact details are set out at the end of this Policy).

It is your right to request access to your personal information held by us. Situations where we may need to refuse to give you access include where legal proceedings have been commenced or are anticipated. You also have the right to request corrections to personal information about you if it is inaccurate, including if it is out of date. Our Privacy Officer will endeavour to resolve any disputes regarding whether your personal information that we hold is correct.

We will seek to respond to your written request within 30 days of its receipt. We may charge a fee, if appropriate, in certain circumstances in order to cover our costs in providing access to your personal information. No fee is charged to correct personal information.

Data breach.

In the event of any personal data breach, please do not make any public announcements relating to that personal data breach that may adversely affect the Gristmill Group and financiers of our productions, and work with us and those financiers we may require you to work with to jointly address any communication strategy in relation to that personal data breach. We will then work together in a timely and cooperative manner, taking into account applicable legislation to determine further steps, including if any notice is required under such legislation.

Changes to this policy.

We reserve the right to change this privacy policy from time to time. The revised policy will be posted on our website.

If you have a complaint.

We encourage you to contact us via telephone, by email or in writing if you have any concerns about the use of your personal information. If you believe we have breached the Australian Privacy Principles, please contact our Privacy Officer (contact details are set out below). All complaints will be considered by the Privacy Officer who will endeavour to resolve the matter.

If the complaint is not satisfactorily resolved the complaint may be taken to the Office of the Australian Information Commissioner (Ph: 1300 363 992; GPO box 5218 Sydney NSW 2011).

Our Privacy Officer's contact details.

Privacy Officer: Maggie Brittingham

Email address: knockknock@gristmill.com.au

Please specify when contacting the Privacy Officer which production the complaint relates to, if any. If appropriate, your query may be referred to a nominated Privacy Officer within that production team.